Frequently Asked Questions | FindYourBuzz.com™

We accept most major debit and credit cards, including:

• Visa
  
• Mastercard
  
• Discover
  
• American Express
  
• Maestro
  

We also accept ACH transfers, Zelle, and business checks.

If you have questions about payment methods or need assistance with your order, feel free to contact our support team.

Yes. All payments are processed through secure, encrypted payment systems designed to protect your personal and financial information. We use industry-standard security measures to help ensure your transactions remain safe and confidential.

First, make sure your billing address and payment information match the details associated with your card or bank account.

If the issue continues, try using a different payment method or contact your bank or card provider for additional assistance.

After finish your order sales invoice with shipping charge then we will charge credit card total amount of invoice on Checkout Page.

Yes. Your credit card information is protected through secure, encrypted payment processing systems. Using a credit card online is one of the safest and most reliable ways to make purchases securely.

Yes. There is a minimum purchase value of $500 dollars.

No prescriptions are needed to order anything we carry.

Once your payment has been processed, we are unable to modify your order.

Please review your order carefully before completing checkout. If you need assistance, contact our customer support team as soon as possible and we will do our best to help.

If you are having any difficulty on FindYourBuzz.com please call Us+ 1-888-994-7886 between 9 AM TO 5 PM, Monday TO Friday. We are always at your service!

Yes. You can place an order by phone by calling 1-888-994-7886.

Please have your order details ready, along with your credit card information (number and expiration date), so our team can assist you quickly.

Yes, you may request a cancellation after placing your order by contacting our support team as soon as possible.

If your order has not yet shipped, we will do our best to cancel it. However, once an order has been shipped from our warehouse, it can no longer be canceled.

In cases where a shipped order is returned or canceled after dispatch, a 20% restocking fee may apply.

No worries—just contact our support team right away, and we’ll help resolve the issue as quickly as possible.

We take pride in our shipping and fulfillment process, but if something goes wrong, we’ll make it right.

Important: Please do not use or discard the items until you’ve spoken with us, as we may need them for review or replacement processing.

When your order ships, you will receive a confirmation email that includes your tracking number. You can use this tracking information to check the status of your delivery.

If you still haven’t received your order, please contact us so we can assist you:

• Phone: +1-888-994-7886
  
• Email: support@findyourbuzz.com
  

Our support team will help you locate your shipment and resolve any delivery issues as quickly as possible.

If your order has not yet been shipped, we can help you update item quantities or make adjustments to your order.

Please contact our support team as soon as possible at 1-888-994-7886, and we’ll assist you with the changes before your order is processed.

Want to visit us in person? 

12895 Josey Lane suit 120
Dallas TX 75234

To create an account, click on Wholesale Register on the homepage under the Account section. Fill in your business information to create your username and password.

Once submitted, your account will be reviewed and approved within 24 hours.

Please note: we require a valid business license and federal tax ID before approving wholesale accounts and processing orders.

If your organization is tax-exempt, you must first create an account on our website.

During checkout on your first order, you will be prompted to provide your tax-exempt details. Please ensure that the information you enter matches your official tax-exempt documentation exactly.

We will keep your tax-exempt certificate on file until it expires. Once it expires, a new valid tax exemption certificate will be required to continue tax-exempt purchasing. After receiving the updated document, we will update your account accordingly.

Our customer service team is available Monday–Friday, 9:00 AM – 5:00 PM CST.

You can reach us via:

• Toll-Free: 1-888-994-7886
  
• Email: support@findyourbuzz.com
  

We’re happy to help with any questions or order support during business hours.

We work hard to ensure our customers are satisfied with every order.

If you are not happy with your order, you may request to cancel it before it has been shipped from our facility. Once the order has been shipped, changes or cancellations may no longer be possible.

To become a reseller or wholesaler with Find Your Buzz, please contact our team directly to get started.

You can reach us by:

• Phone: +1-888-994-7886
  
• Email: support@findyourbuzz.com
  

Our wholesale team will provide you with more information about account requirements, approval process, and business verification needed to set up your reseller account.

If you have any questions or concerns, our team is here to help.

You can reach us at:

• Phone: 1-888-994-7886
  
• Email: support@findyourbuzz.com
  

We look forward to assisting you.

Your contact information is securely stored and protected on our servers. We do not sell, share, or provide customer information to any third-party companies.

Your privacy and data security are important to us, and your information is only used for order processing and customer support purposes.

If you have any issues with your order, please contact our customer support team:

• Email: support@findyourbuzz.com
  
• Phone: +1-888-994-7886
  

We’ll be happy to assist you and resolve your issue as quickly as possible.

We provide detailed product descriptions under each item to help you make the right choice.

Please review the product information carefully before placing your order. If you still have questions, feel free to contact our support team for assistance.

No. At this time, we only accept and ship orders within the United States. International orders are not supported.

We do our best to fulfill every order exactly as placed. However, fulfillment may depend on current warehouse stock availability.

If any item in your order is out of stock or unavailable, our team will contact you with an update and available options before proceeding.

Yes. We only sell brand new items directly from the manufacturers or distributors. All items usually come with bar-code. We do NOT even deal with returns items.

Once your returned package is received and inspected, your refund or exchange will be processed within 1–2 weeks.

If a refund is approved, a credit will be issued back to your original form of payment.

Please inspect your order immediately upon delivery. Any claims for missing, damaged, or incorrect items must be reported within 24 hours of receipt.

If you receive the wrong product, we will gladly arrange an exchange at no additional cost, and we will cover the return shipping as well.